3/1/2023 0 Comments Ibm whatsonIBM's Watson supercomputer functions as a cloud offering compute resources as a service.Īsked whether IBM's Watson for Oncology had relayed erroneous cancer treatment advice, Ed Barbini, IBM's vice president of external relations, flatly denied the charge. Kelly pointed to five healthcare facilities and the Department of Veterans Affairs that offered physician testimonials on how Watson for Oncology, Watson for Clinical Trial Matching and Watson for Genomics had reduced physician time and effort, increased clinical trial participants or increased the volume of research data available to the AI engine. "To suggest there has been no patient benefit," Kelly continued, "is to ignore both what we know The Wall Street Journal was told by a number of physicians around the world and these institutions' own public comments – which we believe speak for themselves." We have done this for two reasons: 1) Most importantly, we know that AI can make a big difference in solving medical challenges and supporting the work of the healthcare industry, and 2) We see an enormous business opportunity in this area as the adoption of AI increases," he wrote. In August, John Kelly (then IBM's senior vice president of Cognitive Solutions and Research), fired back in a blog about the reports: "It is true, as the article reports, that we at IBM have placed a big bet on healthcare. Separately, an article by the Wall Street Journal claimed Watson Health had not made progress in bringing AI to healthcare. The slides mostly blamed problems on the training of Watson by IBM engineers and staff at the Memorial Sloan Kettering Cancer Center (MSKCC). Stat cited several slide decks it had obtained from a presentation made by IBM Watson Health's deputy chief health officer in 2016. In July, the healthcare news publication Stat published a report claiming "internal IBM documents" showed the Watson supercomputer often spit out erroneous cancer treatment advice and that company medical specialists and customers identified "multiple examples of unsafe and incorrect treatment recommendations," even as IBM was promoting its AI technology. Laura Craft, a vice president of research for Gartner's Healthcare Strategy business, said IBM's Cognitive Computing Division did not do well in recent third-quarter results, "and that was largely driven by the healthcare component."Ĭraft also pointed to the recent leadership changes as indicative of internal problems. (Watson for Oncology is IBM's commercial cognitive computing cloud platform that analyzes large volumes of patient healthcare data and published medical studies to offer physicians cancer treatment options.) Over the past year, Watson Health – particularly Watson for Oncology – has come under criticism for not meeting expectations or even offering physician users inaccurate advice. In recent weeks, IBM has changed leadership at its Watson Health division and announced a new business strategy for deployment that relies on a hybrid cloud, not a public- or private-cloud only model.
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